Privacy Policy

Last updated: September 22, 2025

We respect your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, your rights, and your duties when using our services.

1. Data Controller

The data controller for this website is the owner of the DYS-learning platform. For questions or requests related to personal data, please contact us at contact@dys-learning.com.

2. Data We Collect

We collect only the information necessary to provide and improve our services. This may include:

  • Account data: name, email address, hashed password (if you register).
  • Authentication tokens stored in browser storage (localStorage/sessionStorage) to keep you logged in.
  • Profile and preferences you choose to provide (display name, language preference).
  • Transactional data: course enrollments, progress, and payment receipts (if applicable).
  • Technical data: IP address, device and browser type, basic usage metrics for debugging and performance monitoring.

3. How We Use Your Data

We use your data to:

  • Provide and operate our services, authenticate users, and maintain accounts.
  • Personalize your experience and remember preferences.
  • Process payments and provide purchase receipts (where applicable).
  • Detect, prevent and respond to abuse, fraud, security incidents, and debugging.
  • Comply with legal obligations.

4. Legal Basis

Where applicable (for users in the EU/EEA), we process personal data based on:

  • Contract performance (to provide the service you requested).
  • Legitimate interests (security, fraud prevention, and improving the service), balancing our interests against your privacy rights.
  • Your consent, when we request it for optional features.

5. Cookies and Browser Storage

We do not use third-party tracking cookies for advertising. We may use:

  • localStorage/sessionStorage to store authentication tokens and non-sensitive preferences necessary for the site to function.
  • Essential cookies if needed for basic site functionality (e.g., session management).

If we introduce analytics or marketing cookies in the future, we will notify users and obtain consent where required by law.

6. Data Sharing and Processors

We do not sell your personal data. We may share data with:

  • Service providers who process data on our behalf (hosting providers, email services, payment processors). We will require such providers to maintain appropriate security safeguards.
  • Law enforcement or regulators when required by law or to protect our rights.

7. Data Retention

We retain personal data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods differ by data type; for example:

  • Account data: retained until account deletion + a short grace period for recovery unless legal obligations require longer retention.
  • Logs and technical data: retained for a limited period (e.g., 90 days) unless needed longer for security investigations.
  • Transactional records: retained as required for tax and accounting (e.g., 7 years where applicable).

8. Security Measures

We implement administrative, technical, and physical safeguards to protect your data, including encrypted connections (HTTPS), access controls, and secure data storage. However, no system is 100% secure — if you suspect a security issue, contact us immediately at contact@dys-learning.com.

9. Your Rights

Where applicable under law, you have the right to:

  • Access: request a copy of personal data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Deletion: request deletion of your personal data (subject to legal exceptions).
  • Restriction: request restriction of processing in certain circumstances.
  • Portability: receive your personal data in a commonly used, machine-readable format.
  • Object: object to certain processing, including profiling and direct marketing.

To exercise your rights, contact us at contact@dys-learning.com. We will respond within the time required by applicable law. You may also have the right to lodge a complaint with a supervisory authority.

10. Your Duties

As a user, you agree to:

  • Provide accurate information when creating and maintaining your account.
  • Keep your login credentials secure and notify us immediately of any unauthorized use.
  • Comply with the platform's terms of use and not use the service for unlawful activity.
  • Respect other users and not attempt to access others' accounts or data.

11. International Transfers

If we transfer personal data outside your jurisdiction (for example, outside the EEA), we will take steps to ensure it is protected, such as using standard contractual clauses or relying on an approved transfer mechanism.

12. Changes to This Policy

We may update this Privacy Policy. We will post the new policy on this page with a revised effective date. Significant changes will be communicated via email to registered users where feasible.

13. Contact

For privacy questions, data requests, or concerns, contact: contact@dys-learning.com.